Berikut ini contoh surat pemberitahuan kekeliruan dalam bahasa Inggris. Kerangka surat ini hanya contoh kasar, yang bisa diubah atau dikembangkan sesuai keperluan.
NAMA PERUSAHAAN
jenis usaha perusahaan
alamat lengkap perusahaan
nomor telepon perusahaan
No: __________ ____ (tanggal) ____
Mr/Mrs/Ms
alamat lengkap
kota dan kode pos
Dear Mr/Ms,
We thank you for sending the goods we ordered on __________. When we do recheck, there was some mistake.
We ordered __________, but the goods you delivered is __________. We hope your company willing to replace the faulty goods with goods that we ordered as soon as possible. The shipping costs will be charged to your company.
Thank you for your kind attention.
Yours faithfully,
tanda tangan
(nama lengkap)
jabatan